Converse
- A shared inbox The whole team answers from one place, with each customer's history.
- Delivery statuses Delivered, read, failed - and the exact reason when Meta refuses.
- Live Messages arrive without anyone having to reload the page.
Every customer message, on WhatsApp.
Appointments, orders, reminders, notices. Wazéno sends them from your browser, to one person or to a whole list. Every reply lands in the same place.
With the account you were given.
You write whatever you need.
Pick a case, type a first name: that is exactly what a template approved by Meta can do. Wazéno fills in the rest for every person on your list.
And anything else you write : the template is yours to draft.
What this person receives
Hello Marie, your appointment on Thursday the 14th at 10:30 is confirmed. See you then.
09:41
Everything you find behind the sign-in.
An application in your browser. Nothing to install, nothing to update.
Your audience
- CSV import Your contacts arrive in one go, with their numbers.
- Attributes of your own Text, number, date or list of choices - defined by your company.
- Distribution lists Reusable groupings, from one send to the next.
Your content
- Approved templates Drafted on your side, submitted for review, cleared by Meta.
- Variables First name, order, date - and your own attributes.
- Media library Images, videos and documents, reusable anywhere.
Send and measure
- Scheduled sends On a given date, or repeating, from hourly to monthly.
- Campaigns To a whole list, tracked one by one, exportable.
- Statistics and costs Delivery, reads, clicks - and the amounts read from Meta.
Four steps, once.
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We connect your account
Your WhatsApp Business number is tied to your workspace.
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You import your contacts
A CSV file, your lists, your attributes.
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Meta approves your template
You write it, Meta clears it.
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You send
To one person, or to a whole list.
What you can count on.
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Meta's official API
No repurposed number, no bot wired to a phone.
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Meta's rules, built in
The 24-hour window, verdicts on your templates : you are warned before a send fails.
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Opt-outs kept up to date
A send to a recipient on the register is stopped before it reaches Meta.
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No trackers
No advertising cookies, no analytics, here or in the application.
What we are often asked.
Do we need a WhatsApp Business account already?
Yes. Wazéno attaches to it through Meta's official API, with nothing to install.
What kinds of messages can we send?
The ones you write, in the categories Meta allows: confirmations, reminders, notices, offers. Every template goes through its review.
Can we write to a customer first?
Yes, with an approved template. Free text opens for 24 hours after their last message.
Is there anything to install?
No. Wazéno runs in the browser, with one named account per person.
Can we export our data?
Yes. Contacts, consumption and campaign results export, and the monthly statement is a PDF.
Let's open your workspace.
Sign in if yours is already open. If not, your Netways contact takes care of it.